Change of Mind Refunds
Due to the unique and original nature of the artworks sold, we do not offer refunds, returns, or exchanges for change of mind. Please choose carefully when purchasing original art.
Damaged Artworks in Transit
All artworks are carefully packaged and shipped with insurance. If your item arrives damaged, you must notify us within 24 hours of receiving the parcel to allow us to make a claim through the relevant courier.
To lodge a damage claim, please email us with:
Your order number
Clear photos of the outer packaging, inner packaging, and the damaged artwork
A description of the damage
The date the parcel was received
Claims lodged after 24 hours may not be eligible under our courier's insurance terms, and we may be unable to assist.
This Return & Refund Policy applies to all purchases made through this website. As an Australian business, we comply with the Australian Consumer Law (ACL), which provides guarantees that goods must be of acceptable quality, fit for purpose, and accurately described. Nothing in this policy excludes or limits your rights under the ACL.
